Support
QIDIAN ET is a workforce management platform for employee records, scheduling, attendance, and daily workforce operations.
Need help?
If you experience an account, scheduling, attendance, or access issue, please contact your company administrator first. Your administrator can verify your organization, warehouse, permissions, and account status.
Common support topics
- Sign-in and password access
- Employee registration and account status
- Shift and schedule information
- Attendance and time record questions
- Company and warehouse access
- Language and display settings
Account deletion
Signed-in users can initiate permanent deletion of their login account from Account & Privacy inside QIDIAN ET. Organization-managed employment, attendance, payroll, accounting, security, or compliance records may be retained where required or permitted by law.
In the app, choose Account & Privacy → Delete Account, type DELETE, and confirm. If you cannot sign in, visit Account Deletion or request deletion by email at qidianet@gmail.com.
Contact
For product support, please use the support contact provided by your organization. For App Store review or platform-related inquiries, contact the QIDIAN ET team through the official business contact listed in App Store Connect.
Privacy
Read the QIDIAN ET Privacy Policy.